Subject to the terms and exclusions below, Empire Window Furnishings ABN 86 636 461 777 warrants that the following products supplied and installed by Empire Window Furnishings will be free from all defects due to faulty design, materials or workmanship (either in the Goods or installation) (the Warranty). It is important that you read this document carefully and in its entirety in order to understand when the Warranty does and does not apply, and how to make a Warranty claim. (Warranty is not Transferable)
Frame Deterioration and Discolouring
If we have replaced your Paulownia (timber) Plantation Shutters due to fading or discolouration of the stain, the Warranty will not cover the replacement shutters if you select the same or a different stain colour. The Warranty will only cover the replacement shutters if you choose a white or painted colour in Paulownia (timber), or Fauxwood (PVC) Plantation Shutters as a replacement
Despite anything in this document, and in addition to the product-specific exclusions, the Warranty does not apply to the following:
To make a Warranty claim, a client must, within 14 days of discovering a defect in the Goods:
If the Warranty or a consumer guarantee applies, Empire Window Furnishings will arrange with the client for the rectification of the alleged defect to be carried out, or (at Empire Window Furnishings’ option) for new Goods to be installed. Empire Window Furnishings will not be responsible for any costs incurred by the client in notifying Empire Window Furnishings of the defect in the Goods.
Repairs carried out or replacements provided under this Warranty do not extend the relevant warranty period, and do not initiate a new warranty period. The warranty period for any replacement parts or new goods installed will end together with the initial Warranty.